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FOR IMMEDIATE RELEASE

Media Contact:
Stephanie Olsen
Lages & Associates
(949) 453-8080
stephanie@lages.com

Provides Support Tools for Channel Partners to Grow Business, Increase Profitability and Offer Superior Customer Support

SCOTTSDALE, Ariz., May 1, 2018 – Workforce Optimization (WFO) leader DVSAnalytics (DVS) today announced the launch of its DVS Encore™ Elite Reseller Program. The program is designed to help increase channel partners’ profitability and presence in the market with a collaborative framework that makes selling DVS’ innovative workforce technology easier than before. With this program, DVS is strengthening its channel ecosystem, enabling its partners to grow their businesses and better support their customers.

Available now, the DVS Encore Elite Reseller Program establishes three reseller levels: Silver, Gold and Platinum. Resellers at all levels will have access to DVS’ exclusive Reseller Portal – an easy-to-use online workplace that features a variety of sales and marketing resources to help partners increase profitability and move into new markets. The platform includes a variety of materials for co-marketing, as well as marketing toolboxes, sales tools designed for existing customers and new customer acquisition, and an online education program to enhance solution selling skills. Platinum Resellers will also benefit from expanded support, customized agreements, deal registration, dedicated account management, and Market Development Funds (MDF), as needed, to grow their business.

“Our ecosystem of resellers enables us to fulfill our company mission to help customers drive better business outcomes,” said DVSAnalytics Chief Marketing Officer Denny Michael. “The focus of this new program is to assure that every reseller partner is fully supported with best-of-breed tools that adapt to changing channel and customer needs. We look forward to seeing our partners thrive as they take advantage of these new opportunities for profitable growth.”

The DVS Encore Elite Reseller Program is available to all partners for sales of its leading Encore line of WFO products.

About DVSAnalytics

DVSAnalytics (DVS) workforce optimization and engagement solutions (WFO/WEM) are designed to improve the customer experience and maximize employee engagement and productivity by offering analytics-enabled insights into customer interactions and contact center operations. DVS’ Encore™ WFO/WEM suite includes interaction recording, quality management, analytics, workforce management, reporting, and a powerful set of employee engagement capabilities. The company is headquartered in Scottsdale, Arizona. Learn more at www.DVSAnalytics.com or follow DVS on LinkedIn, TwitterFacebook and Google+.

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