DVSAnalytics Delivers Encore 8.0

New User Experience Enhances WFO Solutions for Contact Centers Scottsdale, Arizona — November 3, 2020  DVSAnalytics, a leading provider of workforce optimization (WFO) solutions for contact centers, announced the release of Encore®8.0, which delivers a new user...

DVSAnalytics Delivers Amazon Connect Integration

Enterprise-class Workforce Optimization for Amazon Connect Customers Scottsdale, Arizona — August 11, 2020   DVSAnalytics, a leading provider of workforce optimization software, today announced the release of its Encore® Workforce Optimization as a Service (WFOaaS)...

DVSAnalytics Announces New Regional Sales Manager

Art Herold Joins DVS to Support Southeastern US and Latin America Partners   Scottsdale, January 16, 2020 – DVSAnalytics is pleased to announce it is expanding its regional sales and account management team to support the market growth of its partners. Art Herold...

DVSAnalytics Announces New Director of Sales and Channels

Kate Fechik Assumes a Leadership Role for Reseller Partner Initiative Scottsdale, July 23, 2019 – DVSAnalytics is excited to announce it is expanding its sales and account management coverage to support the growth in market opportunities for its premium partners. Kate...

DVSAnalytics Delivers RingCentral Integration

Enterprise-class Workforce Optimization for RingCentral Customers Scottsdale, Arizona — February 26, 2019   DVSAnalytics, a leading provider of employee engagement and analytics software for contact centers, today announced a new integration for Encore® – an...