News & Events
DVSAnalytics Delivers Encore 8.0
New User Experience Enhances WFO Solutions for Contact CentersScottsdale, Arizona — November 3, 2020 DVSAnalytics, a leading provider of workforce optimization (WFO) solutions for contact centers, announced the release of Encore®8.0, which delivers a new user...
DVSAnalytics Delivers Enhanced Cloud Integrations for Contact Centers
DVS Spotlights Interaction Analytics for UCaaS and CCaaS at Customer Contact WeekScottsdale, Arizona — August 25, 2020 DVSAnalytics, a leading provider of workforce optimization software for contact centers, shines a spotlight on its enhanced cloud contact center...
DVSAnalytics Delivers Amazon Connect Integration
Enterprise-class Workforce Optimization for Amazon Connect Customers Scottsdale, Arizona — August 11, 2020 DVSAnalytics, a leading provider of workforce optimization software, today announced the release of its Encore® Workforce Optimization as a Service (WFOaaS)...
DVSAnalytics Workforce Optimization Solutions on Display at Avaya ENGAGE 2020
DVSAnalytics Showcases Practical WFO Software for Avaya Contact Centers Phoenix, Booth #711, February 2, 2020 – DVSAnalytics, a leading provider of contact center solutions, will be showcasing its portfolio of practical Workforce Optimization (WFO) software...
DVSAnalytics Announces New Regional Sales Manager for Central U.S.
Jeff Meador Joins DVS to Enhance Support for Central U.S. Partners Scottsdale, January 29, 2020 – DVSAnalytics is pleased to announce the further expansion of its regional sales and account management team to support the market growth of its Partners. Jeff...
DVSAnalytics Announces New Regional Sales Manager
Art Herold Joins DVS to Support Southeastern US and Latin America Partners Scottsdale, January 16, 2020 – DVSAnalytics is pleased to announce it is expanding its regional sales and account management team to support the market growth of its partners. Art Herold...