News & Events

Enterprise-class Workforce Optimization for RingCentral Customers Scottsdale, Arizona — February 26, 2019   DVSAnalytics, a leading provider of employee engagement and analytics software for contact centers, today announced a new integration for Encore® – an...

SCOTTSDALE, Ariz., January 28, 2019 – Today, DVSAnalytics, a recognized leader in workforce optimization and engagement management software for contact centers, announced a change in leadership. The current technology and market opportunities dictate a...

DVSAnalytics Showcases Workforce Management and Engagement Software Designed to Meet the Needs of Today’s Contact CenterAustin, Booth #333, January 20, 2019 – DVSAnalytics, a leading provider of enterprise-class contact center solutions, will be showcasing...

DVSAnalytics Showcases Solutions for Quality Management and Training Trends to Meet the Needs of Today’s Contact Center Nashville, September 17, 2018 – Meeting the needs of the most demanding organizations for enhanced quality assurance and agent training,...

LAS VEGAS, Booth #500, June 18, 2018 – Meeting the needs of the most demanding organizations requires innovative solutions. This week, DVSAnalytics, Inc. (DVS) will showcase its portfolio of workforce optimization and engagement solutions (WFO/WEM) at the Customer Contact Week (CCW) Conference and Expo…

SCOTTSDALE, Ariz., May 1, 2018 – Workforce Optimization (WFO) leader DVSAnalytics (DVS) today announced the launch of its DVS Encore™ Elite Reseller Program. The program is designed to help increase channel partners’ profitability and presence in the market with a collaborative framework that makes selling DVS’ innovative workforce technology easier than before.