News & Events

Kate Fechik Assumes a Leadership Role for Reseller Partner Initiative Scottsdale, July 23, 2019 – DVSAnalytics is excited to announce it is expanding its sales and account management coverage to support the growth in market opportunities for its premium partners. Kate...

DVSAnalytics Provides Seamless Access to Customer Recordings in Salesforce Scottsdale, June 17, 2019 – Meeting the needs of the most demanding organizations for enhanced contact center performance, DVSAnalytics is pleased to announce an advanced Salesforce integration...

Enterprise-class Workforce Optimization for RingCentral Customers Scottsdale, Arizona — February 26, 2019   DVSAnalytics, a leading provider of employee engagement and analytics software for contact centers, today announced a new integration for Encore® – an...

SCOTTSDALE, Ariz., January 28, 2019 – Today, DVSAnalytics, a recognized leader in workforce optimization and engagement management software for contact centers, announced a change in leadership. The current technology and market opportunities dictate a...

DVSAnalytics Showcases Workforce Management and Engagement Software Designed to Meet the Needs of Today’s Contact CenterAustin, Booth #333, January 20, 2019 – DVSAnalytics, a leading provider of enterprise-class contact center solutions, will be showcasing...

DVSAnalytics Showcases Solutions for Quality Management and Training Trends to Meet the Needs of Today’s Contact Center Nashville, September 17, 2018 – Meeting the needs of the most demanding organizations for enhanced quality assurance and agent training,...