News & Events
DVSAnalytics Quality Assurance and Workforce Engagement Solutions on Display at QATC 2018 Annual Conference
DVSAnalytics Showcases Solutions for Quality Management and Training Trends to Meet the Needs of Today’s Contact Center Nashville, September 17, 2018 – Meeting the needs of the most demanding organizations for enhanced quality assurance and agent training,...
DVSAnalytics to Showcase Workforce Optimization and Engagement Solutions at CCW
LAS VEGAS, Booth #500, June 18, 2018 – Meeting the needs of the most demanding organizations requires innovative solutions. This week, DVSAnalytics, Inc. (DVS) will showcase its portfolio of workforce optimization and engagement solutions (WFO/WEM) at the Customer Contact Week (CCW) Conference and Expo…
DVSAnalytics Launches Reseller Program
SCOTTSDALE, Ariz., May 1, 2018 – Workforce Optimization (WFO) leader DVSAnalytics (DVS) today announced the launch of its DVS Encore™ Elite Reseller Program. The program is designed to help increase channel partners’ profitability and presence in the market with a collaborative framework that makes selling DVS’ innovative workforce technology easier than before.
DVSAnalytics Announces Hardy Myers as CEO
SCOTTSDALE, Ariz., April 4, 2018 – dvsAnalytics (DVS), a globally recognized leader in WFO/WEM solutions, today announced that Hardy Myers has been selected by Kathleen Kelly to succeed her as the company’s CEO, effective April 1, 2018. Kathleen will maintain an active role at the company by retaining her position as the company’s Chairman of the Board. Hardy will lead DVS through its next…
DVSAnalytics Encore Earns Mitel-Compatible Test Certification
SCOTTSDALE, Ariz., February 27, 2018 – dvsAnalytics, a globally recognized leader in workforce optimization, today announced that Encore™ version 6.0.6 is compatible with Mitel’s business communication platform, Mitel MiVoice Business Release 8.0. After rigorous testing by Mitel, a global market leader in business communications, Encore earned the Mitel-Compatible Test (MCT) Certification.
DVSAnalytics Names Denny Michael as Chief Marketing Officer
SCOTTSDALE, Ariz., February 20, 2018 – dvsAnalytics, a globally recognized leader in workforce optimization, today announced that Denny Michael has joined the company as chief marketing officer. Denny brings deep technical and market experience to the dvsAnalytics management team, having driven business optimization and transformational marketing initiatives for industry-leading…