request media and literature

•  Call Recording

•  Screen Recording

•  Scorecards and Evaluations

•  Reporting and Analytics

• End User Training Dates Posted for December, January, and February

• Encore Recording and Analytics Achieves ShoreTel Validation

• Next Reseller Certification Training Offered in February and May

• Encore Desktop Analytics is Now Available

“dvsAnalytics is a pleasure to work with. Their sole focus is on call recording and improving agent performance. dvsAnalytics has a personalized approach to each installation and is always willing to work with their dealers to assist with marketing plans. I highly recommend them as a vendor to any dealer interested in focusing on call recording.”

Ned Sheehan
Encore Reseller
Access Voice and Data Solutions