Encore Cloud Solution
Reduce Costs and Simplify Infrastructure
dvsAnalytics' Encore Cloud Solution offers the same comprehensive features customers have come to rely on.
As businesses work to reduce costs and simplify infrastructure, many are turning to cloud computing as the clear alternative. These advances are unlocking possibilities for contact centers of all sizes to purchase critical call recording and Workforce Optimization software without the need to implement a complex infrastructure and add more tasks to the long list already managed by their IT staff.
Encore offers the same outstanding features whether implemented in the cloud, on premise, or a combination of both. Encore is optimized for cloud contact center providers to add quality management and workforce management to their cloud solutions.
With Secure Sockets Layer (SSL/HTTPS) Connection, 256-bit AES encryption, and protected access, the Encore Cloud ensures data integrity and highly advanced system security.
- Fast implementation
- Access Encore via private cloud or the public cloud with SSL
- AES 256-bit encryption and protected access offer reliable data integrity
- Partitioned resources in multi-tenant environments secures client data
- Automatic software updates and upgrades